Vinted Shoppers Voice Anger Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.